Home > Support Overview
KOTERRA is a very cost-effective way to manage our resources, which helps us be more efficient and provide better service for our customers.
Visit our new Tierravision Support FAQ webpage for immediate answers to the most commonly asked questions!
View the online User Manual to find out how to use all the features of Locator and Koterra.
If you purchased a downloadable product and are having difficulty installing it or using it on your enterprise wireless device, please go to the Contact Us webpage and select the 'Support' pull-down menu option.
If you need general information about Tierravision or our products, please go to the Contact Us webpage and select the 'General Information' pull-down menu option.
If you purchased or registered any Tierravision product and have since changed your email address, phone number or wireless carrier and want to transfer the license to the new device, then please go to the Contact Us webpage and select the 'Registrations' pull-down menu option.
If you need assistance purchasing your Tierravision product, please go to the 'Contact' webpage and select the 'Sales' pull-down menu option.
View our refund policy on the Tierravision 'Policies, Terms and Conditions' webpage.